Privacy & Security
What we hold, and what we deliberately don't.
Twik hears what you say and turns it into text. That only works if the boundaries are clear.
What we don't collect
- Passwords - you sign in with Google or Apple, so we never see one
- Card details - payments are handled by Google Play, Apple or Razorpay
- Anything you say or type when you are not dictating
- Your location or browsing history
- Your contacts, photos or other files on your device
What we do process
When you tap the mic and speak, your audio is sent for transcription and the finished text is returned to the field you were in. We do not capture anything else you say or type.
Alongside that: your email and name from Google or Apple Sign-In, your subscription status, the request counts used to enforce plan limits, and standard device and crash information.
The complete list is in the Privacy Policy.
Security
How it is protected.
Encrypted in transit
Everything between the app and our servers travels over HTTPS/TLS.
Your voice is not kept
Audio and transcripts are used to produce your text, then discarded. They are not stored afterwards.
Not used to train models
Your dictation is never added to a training set, and no one listens to your recordings.
Sign in without a password
Google and Apple handle sign-in. Twik never receives or stores a password.
Least-privilege access
Only the systems that need your data to run the service can reach it.
No advertising trade
We do not sell personal information or share it with advertisers.
Retention
How long we keep it.
- Account data
- Kept while your account is active; deleted within 30 days of account deletion.
- Voice and transcripts
- Processed to produce your text, then discarded. Not stored afterwards.
- Diagnostic and usage data
- Kept up to 12 months to fix bugs and improve accuracy.
- Purchase records
- Held by the app store or payment processor for as long as tax rules require.
Processing
Who else touches the data.
A small number of vetted providers help us run Twik: hosting, sign-in, speech processing, analytics, and subscription billing. Each is bound by contract to use your data only to deliver that service, never for its own purposes.
Your rights
Deleting your account removes your data.
Deleting your account removes your profile and usage data. Purchase records held by the app stores, and anonymized analytics, remain. To request deletion or ask what we hold on you, write to contact.twikapp@gmail.com.